About our multi-storey
Our multi-storey car park (MSCP) provides 636 spaces, including 64 Blue Badge Holder spaces. The MSCP uses automatic number plate recognition (ANPR) technology, meaning no ticket or token will be provided upon entry. The barrier to the entrance of the MSCP will automatically lift upon arrival and the ANPR camera will read your number plate.
When you are ready to depart, you will need to go to the payment machines located by the main entrance, and enter in your vehicle registration. The system will then automatically calculate your parking charge and you will be able to pay using cash, card or Apple Pay.
If there are any issues with the payment machines, please ask for assistance at the Saba Parking Shop, which is located at the base of the MSCP.
Blue Badge holders
We have 64 Blue Badge spaces within the MSCP on level 4 and all floors above. These spaces are located near the lifts and wheelchairs are located close by to help provide easy access. Level 6 has automatic doors to help those with mobility problems.
We also have a small number of Blue Badge spaces available around the hospital site, for those who might need to park away from the hospital.
Blue Badge holders do not need to pay for parking. If you are a Blue Badge Holder, please ensure you clearly display the clock part of your Blue Badge on the dashboard of your vehicle – the clock should be set to show the quarter hour period during which you arrived. Please take the barcoded section of your Blue Badge with you when attending the hospital. Before returning to your vehicle, please enter your details at the pay machines, located in the hospital entrance, and scan the barcode which will then validate your parking, free of charge.
Alternatively, you can scan the barcode of your Blue Badge at the exit barrier, which will also let you exit the multi-storey car park, free of charge. If you experience any problems doing this, there is an intercom, which goes through to the Saba Parking Shop, who will be able to assist further.
Multi-storey parking charges
On Monday 1 September 2025, parking prices for patients and visitors at Hertford County Hospital will increase.
The Saba team, who manage parking at this site, review their prices every September and adjust them in line with inflation. Please see our current prices below.
| Duration | Prices | Prices from Monday 1 September 2025 |
| 0 to 20 minutes drop-off and pick-up | Free of charge | Free of charge |
| 20 minutes to 1 hour | £3.80 | £4 |
| 1 to 2 hours | £5.70 | £5.90 |
| 2 to 3 hours | £7.60 | £8 |
| 3 to 4 hours | £8.50 | £8.80 |
| 4 to 5 hours | £9.40 | £9.90 |
| 5 to 6 hours | £10.40 | £10.90 |
| 6 to 24 hours | £11.80 | £12.30 |
Concessionary charges
There are also concessionary parking passes available to purchase from the Saba Parking Shop for people who are visiting long stay patients or who attend regular appointments. Please speak to the ward or department to request.
| Pass | Prices | Prices from Monday 1 September 2025 |
| Weekly parking pass | £29.70 | £31.10 |
| Monthly parking pass | £33 | £34.50 |
| Quarterly (three-monthly) parking pass | £49.50 | £51.80 |
For patients on low-income benefit, a claim for reimbursement under the National Healthcare Travel Costs Scheme can be made. Claims can be made directly on weekdays through the cash Office, located inside the hospital near to the main lifts to the tower block, or by post using an HC5(T) form.
Frequent outpatient attenders
Free parking will be provided to all outpatients who attend frequent appointments at Lister.
In order to qualify, the patient must be attending a minimum of three clinic/treatment appointments per month for a minimum of three months. Attending hospital for blood tests does not count toward the number of appointments.
Wards and departments will notify the facilities team so that they can arrange this. The patients name and car number plate will then be sent to the Saba team who will ensure that there is no charge to the patient or visitor.
Parents of sick children staying overnight
Lister Hospital only
This information is for a parent or guardian of a child or young person, under 18 years of age, who is admitted as an inpatient at Lister Hospital overnight. They receive free parking between the hours of 7.30pm and 8am, whilst visiting the child. This would apply to a maximum of two vehicles.
When ready to leave the hospital, please speak to a member of the nursing team on the ward who will provide you with a voucher to take to the Saba parking shop, located on the ground floor of the multi-storey car park. The cost of the overnight parking will be deducted from the cost of your parking.
Other parking passes
Butterfly Pass
This is provided to those being cared for using ‘The Individual Care Plan for the Dying Person’ (ICP) – this is requested by the Ward to the Butterfly Service and Saba will fund free parking for up to 5 days for 24 hours per day, but limited to only one vehicle.
Rose Pass
A Rose Pass can be issued for the family of each infant who has died, who has been born stillborn, or where the family have made the decision to end their pregnancy with fetal abnormality at the time of admission for medical or surgical management – these are issued by two designated staff members within the Maternity Unit. Saba will fund free parking for up to 5 days for 24 hours per day but limited to only one vehicle.
Please do not use the pay machines in the corridor before speaking to a staff member at the Saba parking shop.
Vehicle Heights
The maximum vehicle height within the main car park is 2.1 metres. If you are coming to the hospital in a vehicle taller than 2.1 metres, we ask that you use the ambulance drop off area on the ground floor of the multi-storey car park. This area can be found on the ground floor on the MSCP after you come through the barriers.
If you are required to park the ambulance drop off area, please speak with the attendants in the Saba Parking Shop so that they are aware.
Motorbike parking
We have 14 motorbike parking spaces available in the MSCP that are free of charge.
Please note that parking on double yellow/red lines, red hatched areas, area designated for Trust permit holders, or in areas outside of the marked bay, is not permitted at any time.
Why we charge for parking
The Trust does not seek to make a profit from parking at any of our hospital sites. Any money that is made from car parking charges goes back into maintaining our parking facilities.
We believe that NHS money should be spent on treating patients.
Contact details
Saba Parking Shop
Lister Hospital
Coreys Mill Lane
Stevenage
Hertfordshire
SG1 4AB
Telephone: 01438 284278
Estates & Facilities
Facilities Car Parking Team
East & North Hertfordshire NHS Trust
Lister Hospital
Coreys Mill Lane
Stevenage
Hertfordshire
SG1 4AB
Email: [email protected]
