Loved ones play a vital role in providing much needed support to our patients during their stay in hospital, or when accompanying them to the emergency department or appointments.
In April 2024, the Care Quality Commission published updated guidance which further promotes the positive effect loved ones have on patients during their time in hospital. Recognising that they play an important part in keeping patients moving, reducing deterioration and improving health outcomes.
You can find full details about visiting hours for our wards and departments on the visiting hours pages on our website. You can find the details for the Lister Hospital on our website here, and visiting information for the Mount Vernon Cancer Centre here.
During your visit, please remember:
- Not to visit a loved one if you have been suffering from diarrhoea, vomiting or flu-like symptoms within the last 72 hours.
- To wash your hands before and after your visit, using either warm soapy water or hand gel.
- To be considerate of our patients who will either be receiving, or recovering from, treatment and to please keep noise to a minimum.
Please note: There may be instances where we need to restrict visiting to keep our patients, staff and visitors safe. For example, in the event of there being an infectious respiratory illness on the ward. In these situations, ward staff will provide an option for alternative visiting arrangements and information will be shared with you by the ward staff at the time. If we do need to restrict visiting, we will assess this regularly and will lift restrictions as soon as possible.
